Gollby · Legal information

Privacy Policy

Gollby privacy, cookies, data deletion, security and subprocessors in one policy.

Controller

The data controller is Matyash Igor, Kherson, Ukraine. Contact privacy@gollby.com.ua. This policy covers the public website, Gollby workspaces, authentication, billing and Telegram publishing.

Data we process

We process account and profile data, workspace content and files, brand settings, calendar data, technical and security logs, plan and transaction details, OAuth identifiers, permissions and encrypted tokens. Passwords are stored only as salted scrypt hashes.

Purposes and legal bases

Data is used to perform the service contract, secure the platform, provide support, prevent abuse, comply with law and, with separate consent, measure website usage. Gollby does not sell personal data or use customer content for third-party advertising.

Providers and transfers

Production is hosted by DigitalOcean in Frankfurt, Germany. OpenAI, Google, Resend, Telegram, Google Analytics and Microsoft Clarity are used only for requested functions. See the subprocessors section.

Retention and deletion

Active account data is retained while the service is used. Account deletion has a 30-day cancellation period. Payment and security records may be retained where law or dispute prevention requires it.

Your rights

You may request access, correction, export, restriction, objection or deletion and withdraw analytics consent. Contact privacy@gollby.com.ua.

Cookie Policy

Essential storage, analytics and consent choices.

Essential storage

Session, security, language and consent storage is necessary for sign-in and workspace operation.

Optional analytics

After consent, GA4, GTM and Microsoft Clarity may measure aggregate events, funnels, heatmaps and interactions. Email addresses and customer content are not sent as analytics parameters.

Control

Analytics storage defaults to denied under Consent Mode v2. Refusing analytics does not limit core functionality.

Data Deletion

Delete your Gollby account and data.

Delete account

Open Settings → Workspace → Account deletion and enter DELETE. Sensitive actions are blocked and a cancellation link is emailed.

30-day cancellation

You can cancel for 30 days. Afterwards the account is anonymized, access tokens are removed, and solely owned workspaces are deactivated and their files cleared.

No account access

Email privacy@gollby.com.ua from the registered address. Identity verification may be required.

Security

Technical and organizational safeguards used by Gollby.

Access

Passwords use salted scrypt hashes. Sessions use HttpOnly, Secure and SameSite cookies. Google OAuth uses one-time state and PKCE. Sensitive actions require a verified email.

Integrations

Channel tokens are encrypted at rest, never displayed again and removed on disconnect. OAuth callbacks validate state, age and account ownership.

Infrastructure

Production runs over HTTPS in DigitalOcean Frankfurt with container isolation, restricted networks, security headers, backups and privacy-conscious logs.

Report an issue

Send impact and reproduction steps to support@gollby.com.ua and avoid public disclosure until we respond.

Subprocessors

Services supporting delivery of Gollby.

DigitalOcean

Production hosting and storage in Frankfurt, Germany.

OpenAI

User-requested text and image generation.

Telegram

Channel connection, user-requested publishing and Stars payments.

Google

Sign in with Google, GA4 and Tag Manager.

Resend

Transactional email delivery.

Microsoft Clarity

Optional interaction analytics after consent.